Technical Support
Convenient and Complimentary Technical Support:
- Review answers to our frequently asked questions
- Contact us at the Bentley Support Portal
- Call +1-800-BENTLEY (1-800-236-8539). Email and phone support is only available to licensed users with a current maintenance plan and users evaluating a trial copy.
- Phone support hours are from 6:30am-5:00pm, Pacific Standard Time.
- You can fill out a general Contact Us form here.
NEW Portal for EasyPower Support
Effective February 28, 2025, the existing email and phone methods for contacting EasyPower Technical Support will no longer accept support inquiries. All new issues or requests must be submitted through the Bentley Support Portal.
Additionally, should you need to contact support by phone, our new number is 1-800-BENTLEY (1-800-236-8539).
More Info - FAQArc Flash Resources
- EasyPower Arc Flash Resource Center
- Resources to help you establish an arc flash safety program
- Links to compliant arc flash label printers
- Links to Personal Protective Equipment (PPE) suppliers
Live Engineering Support
For the ultimate in personal attention, let one of our expert engineers walk you through EasyPower in live Web-based support sessions.
Training Programs
You may also want to consider enrolling in an in-depth training program, offered at the client’s site and at various locations throughout the country.
EasyPower Online Help
EasyPower’s extensive product documentation provides a comprehensive reference for the program’s powerful features. Whether you are building your first one-line, performing short circuit analysis or protective device coordination, or any of the many other EasyPower features, you have access to all the information you need in a searchable, online reference.